Terms of Service

1. Who these terms are with

These Terms of Service ("Terms") are an agreement between you and Archon, Startups Valley TBI, Kanjirappally, Kerala, India ("we", "us"). They cover the Archon websites at joinarchon.com and app.joinarchon.com, the Archon apps, command-line tools, APIs, the Model Context Protocol (MCP) endpoint and the hosting we provide (together, the "Service").

By creating an account, ticking the box at sign-up, continuing with a sign-in provider, or using the Service, you accept these Terms, the Acceptable Use Policy and the Privacy Policy. If you accept for an organization, you confirm you may bind it, and "you" means that organization. Business customers on the Team plan, or any customer who asks, may also accept the Data Processing Agreement.

2. Eligibility

• You must be at least 18 years old. The Service is not for children and we do not knowingly accept accounts from anyone under 18.
• The Service is built for professional and business use. If you are a consumer, the mandatory consumer protections of the country you live in still apply to you, and nothing in these Terms takes them away.
• You may not use the Service if you are located in, ordinarily resident in, or organized under the laws of a country or region subject to comprehensive sanctions (currently Cuba, Iran, North Korea, Syria, Russia, Belarus and the Crimea, so-called Donetsk and Luhansk regions of Ukraine), or if you are named on a government restricted-party list, or acting for someone who is. See section 15.

3. The Service

Archon lets teams plan work and run AI coding agents in shared sessions. Agents can run on your own device, in sandboxes, in cloud accounts you connect, or on hosting we provide ("Hosted by Archon", currently in Amazon Web Services' Sydney, Australia region, with further regions such as Mumbai, India planned). We may change, add or remove features. If we remove a feature that is a material part of a paid plan, we will tell you in advance and you may cancel.

When you connect your own accounts (a cloud provider, a code host, an AI provider, an MCP server or another integration), your use of that service is under your agreement with its provider. We act on your instructions and are not responsible for those services.

4. Your account

• Give accurate sign-up details and keep them current.
• Keep your password, two-factor device, API tokens and agent tokens safe. You are responsible for activity under your account and your tokens.
• Workspace administrators control members, roles, integrations and spending in their workspace.
• Tell us at once at security@joinarchon.com if you suspect unauthorized access.

5. Plans, prices and usage

Current plans are shown on the pricing and billing pages. At the effective date of these Terms:

• Free: $0, with a small monthly usage allowance. When the allowance runs out, hosted apps pause until the next month or until you upgrade. Each person may have one Free account.
• Pro: $20 per workspace per month plus applicable tax, including $20 of usage.
• Team: $199 per workspace per month plus applicable tax, including $100 of usage. Team is for businesses only and needs a valid business tax ID. It adds single sign-on, SCIM provisioning, audit log export, the Data Processing Agreement and priority support.

Usage. Compute, memory, storage and data transfer beyond what your plan includes are paid in advance from credit you add, at the rates shown on the billing page. Nothing is billed afterwards. Archon-paid AI model usage has an allowance per workspace for each billing period; after it is used up, agents run on your own model keys or wait until the next period.

Spend limit. Each paid workspace has a spend limit per billing period that you can change. We email workspace billing administrators when usage reaches 50%, 80% and 100% of the limit. At 100%, new hosted usage stops until you raise the limit or the next period starts.

6. Billing through Paddle

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. When you buy a plan or usage, you buy it from Paddle (Paddle.com Market Ltd, or Paddle.com Inc. in the United States), under Paddle's Buyer Terms. Paddle charges your payment method, calculates and collects sales tax or VAT, and issues invoices and receipts.

• Automatic renewal. Paid plans renew automatically every month or year, as you chose, at the then-current price plus applicable tax, until you cancel. You authorise Paddle to charge your payment method for each renewal and, only if you turn it on, for auto-recharge of credit, up to the monthly limit you choose. The renewal date and price are shown on the billing page and in your Paddle receipt.
• Cancelling. You can cancel at any time in the workspace's billing settings, or through the link in your Paddle receipt or at paddle.net. Cancellation takes effect at the end of the current billing period; you keep access until then and are not charged again for the plan.
• Non-payment and automatic pause. If a plan payment fails, the plan includes nothing until it is paid and we email you. If credit and what is included cannot cover what is running, hosted apps pause automatically and we tell you. We keep your data for 30 days after apps are paused; after that we may delete it.
• Price changes. We will tell you at least 30 days before a price increase takes effect for you. If you do not agree, cancel before it takes effect.

7. Payment in advance and credit

• Plans and credit are paid in advance. Usage above what your plan includes is paid from credit before it runs.
• Credit can be used for 12 months after it is added. Unused credit that you paid for in cash is refunded to your payment method when the account is closed.
• If you owe us an amount, for example after a refund or a chargeback, we may set it off against credit you hold.
• One Free account is allowed per person. Using several accounts to get more Free usage is not allowed.

8. Refunds and the right to withdraw

Refunds are handled by Paddle under Paddle's Refund Policy. Our Refund and Cancellation Policy explains how it applies to Archon.

If you are a consumer in the European Union, the European Economic Area or the United Kingdom, you have a legal right to withdraw from a purchase within 14 days without giving a reason. Our plans give immediate access to digital services. When you subscribe, Paddle's checkout asks you to agree that the service starts at once and to acknowledge that, as a result, you lose the right to withdraw once you start using it (Consumer Rights Directive 2011/83/EU, art. 16(m); UK Consumer Contracts Regulations 2013, reg. 37). If you have not used the paid service, you can still withdraw within 14 days.

By starting the service at checkout you expressly ask us to begin at once. You acknowledge that your right to withdraw ends once the service has been fully performed. Annual plans can still be refunded in full within 14 days of payment, as set out in our Refund and Cancellation Policy.

9. Acceptable use

You must follow the Acceptable Use Policy. In short: no malware, phishing, spam, cryptocurrency mining, proxies or open relays, network scanning, child sexual abuse material, illegal content, attacks on other systems, getting around plan limits, or use of AI models that breaks their providers' usage policies. You are responsible for what your agents, apps and workspace members do.

10. Your content and data

You keep all rights in the code, prompts, files, messages and other content you or your agents put into the Service ("Customer Content"). You give us a limited licence to host, copy, process and display Customer Content only to provide, secure and support the Service for you and as described in the Privacy Policy. We do not use Customer Content to train AI models.

You confirm you have the rights and consents needed for Customer Content, including any personal data in it. Do not upload protected health information: we do not sign HIPAA Business Associate Agreements and the Service is not designed for regulated health, payment-card or classified data.

You can export your account data from account settings (Danger zone → Export my data) and delete your account or workspace at any time. After deletion we remove Customer Content within the periods set out in the Privacy Policy.

11. AI agents and AI output

The Service uses AI models from third parties. Messages written by an AI agent are labelled as AI in the product. AI output can be wrong, incomplete, insecure or similar to content others receive. Review it, including code, before you rely on it, deploy it or share it.

• As between you and us, you own the output your agents produce for you, to the extent the law allows anyone to own it. We claim no rights in it.
• We do not promise that output is accurate, fit for a purpose, free of security flaws or free of third-party intellectual property rights. You are responsible for checking licences and rights before you use output.
• When you use a model through Archon, you must also follow that provider's usage policy, for example the Anthropic Usage Policy and the OpenAI Usage Policies.
• Agents act with the permissions you give them. Approve high-impact actions with care.

12. Our intellectual property

The Service, its software and our brand belong to us and our licensors. We give you a non-exclusive, non-transferable right to use the Service under these Terms while your account is active. You may not copy, resell or sublicense the Service, or decompile, disassemble or reverse-engineer it, except to the extent the law expressly allows this despite a contractual restriction (for example, to achieve interoperability). Open-source components are licensed under their own licences. If you send us feedback, we may use it without obligation.

13. Suspension and termination

We may suspend or limit your account, a workspace or an app if: you break these Terms or the Acceptable Use Policy; your use puts the Service, other customers or third parties at risk; we must do so by law or a valid order; or payment is overdue as described in section 6. Where we can, we warn you first and give you time to fix the issue. When we act, we tell you what we did, why, the rule or law involved, and how to appeal (a statement of reasons). You can appeal by replying to that email or writing to abuse@joinarchon.com; a different person will review it.

You may stop using the Service and close your account at any time. We may end these Terms with 30 days' notice, or at once for serious or repeated breach, fraud, a chargeback made in bad faith, or repeated non-payment. Sections that by their nature should survive (payment owed, intellectual property, disclaimers, liability, governing law) survive termination.

14. Disclaimers

Except as expressly stated in these Terms, and to the extent the law allows, the Service is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement and uninterrupted or error-free operation. This does not limit any guarantee that applicable consumer law gives you and that cannot be excluded.

15. Limitation of liability

To the extent the law allows:

• Neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, goodwill or data.
• Each party's total liability arising out of or relating to these Terms in any 12-month period is limited to the greater of the amounts you paid for the Service in the 12 months before the event giving rise to liability, and US$100.
• These limits do not apply to liability that cannot be limited by law, including for death or personal injury caused by negligence, fraud, or wilful misconduct, or to your payment obligations or your breach of the Acceptable Use Policy.

16. Indemnity

If you use the Service for business, you will defend and indemnify us against third-party claims arising from your Customer Content, your apps or your breach of the Acceptable Use Policy, and pay resulting damages and reasonable costs, provided we tell you promptly about the claim and let you control its defence.

17. Export control and sanctions

You must comply with the export control and sanctions laws that apply to you and to the Service, including those of the United States, the European Union, the United Kingdom and India. We block sign-up, paid plans and hosting from the countries and regions listed in section 2, using the location reported by our network provider, and Paddle screens payments. Do not use a VPN or other means to get around this.

18. Changes to these Terms

We may update these Terms. For material changes we will email account owners and show a notice in the product at least 30 days before they take effect, unless a change is needed sooner for legal or security reasons. The effective date at the top shows the current version. If you do not agree to a change, stop using the Service and cancel before it takes effect.

19. Governing law and disputes

These Terms are governed by the laws of India, without regard to conflict-of-law rules. The courts of India have exclusive jurisdiction, except that either party may seek urgent injunctive relief in any competent court.

If you are a consumer, you may also bring proceedings in the courts of the country where you live, and the mandatory consumer laws of that country apply. Please contact us first so we can try to resolve the issue informally.

20. General

• These Terms, with the policies they link to and any order or agreement you sign with us, are the whole agreement about the Service.
• If a provision is unenforceable, the rest stays in effect. Not enforcing a right is not a waiver of it.
• You may not transfer these Terms without our consent. We may transfer them to a successor of our business with notice to you.
• Neither party is liable for delays caused by events beyond its reasonable control.
• We send notices to the email address on your account; you send notices to legal@joinarchon.com.

21. Contact

Archon, Startups Valley TBI, Kanjirappally, Kerala, India. Questions about these Terms: legal@joinarchon.com. Support: support@joinarchon.com. Billing and refunds for purchases: Paddle, through the link in your receipt or at paddle.net.