Report Abuse

1. Send a report

Use this form for apps, sites or content hosted on Archon, or for misuse of Archon itself. You can also email abuse@joinarchon.com. For security vulnerabilities in Archon, see Security.

2. Child sexual abuse material

Do not send us the material itself. Give us the address where it appears; you may report anonymously. Please also report it to the NCMEC CyberTipline or, in the UK, the Internet Watch Foundation. If someone is in immediate danger, contact local emergency services.

3. What happens next

• You get a reference number on screen as confirmation of receipt.
• A person reviews each report diligently and without undue delay, and acts under our Acceptable Use Policy and the law.
• If you gave an email address, we tell you our decision and, under the EU Digital Services Act (Regulation (EU) 2022/2065, arts. 16 and 20), how to ask for it to be reviewed.
• The customer affected receives a statement of reasons explaining what we did and why, and can appeal.
• We may not act on reports that are incomplete, and we may stop processing reports from people who repeatedly send unfounded ones.

4. Copyright notices (DMCA)

To report infringement under the US Digital Millennium Copyright Act (17 U.S.C. § 512(c)(3)), choose "Copyright or trademark infringement" above, or send a notice to our designated agent at dmca@joinarchon.com, Archon, Startups Valley TBI, Kanjirappally, Kerala, India. A notice must include:

• your physical or electronic signature;
• identification of the copyrighted work claimed to be infringed;
• identification of the infringing material and where it is, precise enough for us to find it;
• your address, telephone number and email;
• a statement that you believe in good faith that the use is not authorised by the owner, its agent or the law;
• a statement, under penalty of perjury, that the notice is accurate and that you are the owner or authorised to act for the owner.

Knowingly misrepresenting that material infringes may make you liable for damages (17 U.S.C. § 512(f)).

5. Counter-notices

If your content was removed after a copyright notice and you believe that was a mistake, send a counter-notice to dmca@joinarchon.com with:

• your physical or electronic signature;
• the material that was removed and where it appeared before removal;
• a statement under penalty of perjury that you believe in good faith the material was removed by mistake or misidentification;
• your name, address and telephone number, and consent to the jurisdiction of the federal court for your district (or, outside the US, any district where we may be found), and that you will accept service from the person who sent the notice.

We forward the counter-notice to the person who sent the notice. Unless they tell us within 10 business days that they have filed a court action, we may restore the material 10 to 14 business days after receiving the counter-notice. We close the accounts of repeat infringers in appropriate circumstances.

6. Authorities

Law enforcement and regulators can send orders and requests to legal@joinarchon.com. Under the EU Digital Services Act our single point of contact for authorities is the same address; we communicate in English.